1. Age Restriction & Underage Policy
co1baji complies with all applicable rules on underage gambling. We do not permit anyone under the age of 18 to register, deposit, or participate in any game or betting market available on our platform. This is non-negotiable and applies to all players in Bangladesh and beyond.
Age verification is a mandatory part of the co1baji registration and KYC process. Every new account holder must confirm their date of birth during sign-up, and may be required to submit a copy of their National Identity Card (NID), passport, or birth certificate before withdrawals are processed. If our team identifies that a registered account belongs to a person under 18, the account is closed without notice and any remaining balance is returned to the originating payment method — whether that is bKash, Nagad, Rocket, Upay, or a bank account.
We strongly recommend that parents and guardians with children at home use parental control software on any shared device. Several free and paid tools are available that allow you to block access to gambling websites at the router, device, or browser level. If you suspect that a minor in your household has accessed co1baji, please contact our support team immediately via live chat. We will act promptly to investigate and close the account.
Why This Matters
Young people are particularly vulnerable to the harms associated with gambling, including the development of problem gambling behaviours at an early age. co1baji takes a zero-tolerance approach to underage access. Our age controls, identity verification procedures, and staff training are all designed with this risk in mind. If you work or volunteer in a youth-facing role and have concerns about a young person's gambling behaviour, please refer them to a qualified counselling service.
2. Recognising Problem Gambling
Gambling is intended to be an enjoyable form of entertainment. For the vast majority of players on co1baji, it remains exactly that — a fun way to engage with cricket, football, live casino games, and slots. However, for a small number of people, gambling can become a problem that affects finances, relationships, and mental health. Recognising the early warning signs is the first and most important step toward getting help.
Common Warning Signs
- Spending more money on gambling than you can comfortably afford to lose
- Chasing losses — placing further bets in an attempt to recover money you have already lost
- Gambling with money set aside for essential expenses such as rent, food, or household bills
- Borrowing money from family, friends, or financial institutions to fund gambling activity
- Feeling irritable, anxious, or depressed when you are unable to gamble
- Hiding your gambling activity from people close to you
- Finding it difficult to stop or take a break even when you want to
- Gambling to escape stress, boredom, loneliness, or emotional distress
- Neglecting work, studies, family, or social commitments because of gambling
Self-Assessment Questions
Ask yourself the following questions honestly. If you answer "yes" to two or more, we strongly encourage you to use our responsible gaming tools or seek professional support.
Problem gambling affects people from all backgrounds and income levels. It is not a sign of weakness or a moral failing — it is a recognised condition that responds well to professional support and practical self-management tools. co1baji is here to help, not to judge.
3. Deposit Limits & Spending Controls
One of the most effective ways to keep gambling fun and within your budget is to set a deposit limit before you start playing. co1baji allows every registered player to set a maximum deposit cap across three time periods, giving you granular control over how much you spend on the platform.
Daily Limit
Cap your total deposits within any rolling 24-hour period. Ideal for keeping individual sessions affordable, especially during high-intensity cricket or BPL match days.
Weekly Limit
Set a maximum deposit amount per rolling 7-day period. A useful mid-range control for players who prefer a broader budget window than a daily cap.
Monthly Limit
Define a hard monthly ceiling for your deposits. Once reached, no further deposits will be accepted until the next calendar month begins.
How to Set or Change a Deposit Limit
- Log in to your co1baji account and navigate to your Account Settings.
- Select the Responsible Gaming or Player Protection section.
- Choose your preferred limit type — Daily, Weekly, or Monthly.
- Enter the maximum amount in Bangladeshi Taka (BDT) and confirm.
- The limit takes effect immediately. Any decrease to an existing limit is applied right away. Any increase is subject to a mandatory 24-hour cooling-off period before it takes effect.
The 24-hour delay on deposit limit increases is a deliberate safeguard. It prevents impulsive decisions made in the heat of the moment — for example, immediately after a losing streak — from undermining a limit you set when thinking clearly. We believe this small friction point makes a meaningful difference to player wellbeing.
4. Self-Exclusion Tools
If you feel that your gambling is no longer under control, or if you simply want to take an extended break, co1baji's self-exclusion programme allows you to suspend your account for a chosen period. During any self-exclusion period, you will not be able to log in, deposit, place bets, or access any games on the platform. All promotional communications from co1baji will also be suspended for the duration.
Self-Exclusion Duration Options
1 Month
A short-term break suitable for players who want to reset habits or take a breather after a difficult period.
3 Months
A medium-term pause giving you a meaningful period away from the platform to reassess your gambling behaviour.
6 Months
An extended exclusion for players who recognise they need a longer period of abstinence before considering a return.
Permanent
A permanent closure of your account. This decision cannot be reversed. Any remaining balance will be returned to your payment method.
How to Request Self-Exclusion
- Contact our 24/7 support team via live chat on the co1baji platform, or email with the subject line "Self-Exclusion Request".
- Confirm your registered username and the exclusion period you require.
- Our team will process your request and send you a confirmation. The exclusion takes effect within one hour of confirmation.
- During the exclusion period, if you attempt to create a new account on co1baji, it will be identified and closed. We take every reasonable step to enforce self-exclusion across all access points.
Once a self-exclusion period is confirmed, it cannot be shortened or reversed at your request during the exclusion window. This is intentional — the purpose of self-exclusion is to create a firm boundary when you need it most. After the exclusion period expires, a mandatory 24-hour cooling-off period applies before account reactivation, giving you time to confirm your decision to return.
5. Time-Out & Session Controls
A time-out is a shorter, more flexible break option compared to self-exclusion. If you want to pause your gambling activity for a defined period without permanently closing your account, a time-out allows you to do exactly that. co1baji offers the following time-out durations:
- 24 hours — a brief overnight break to cool down after a session
- 48 hours — a weekend break or short pause before your next session
- 7 days — a full week away from the platform
- 30 days — a month-long pause with less formality than a full self-exclusion
During a time-out, your account is fully suspended — you cannot log in, deposit, or play. Unlike permanent self-exclusion, time-outs expire naturally at the end of the chosen period and your account is automatically reactivated unless you request an extension.
Session Length Limits
In addition to time-outs, you can set a maximum session length within your account settings. When your active session reaches the configured duration, co1baji will display an on-screen alert and log you out automatically. You may choose session length limits of 30 minutes, 1 hour, 2 hours, or a custom duration. Session limits reset each time you log in fresh, ensuring that every new session starts with a clean clock.
6. Reality Checks & Account History
It is easy to lose track of time and money when you are engaged in a fast-paced betting or gaming session — particularly during live in-play cricket markets or live dealer casino games. Reality checks and transparent account history are tools co1baji provides to keep you informed at all times.
Reality Check Notifications
When enabled, reality check notifications appear as a non-intrusive overlay on your screen at your chosen interval (every 30, 60, or 90 minutes). Each notification displays:
- Total time elapsed in the current session
- Net wagering position for the session (total bets placed minus total winnings)
- A prompt asking whether you wish to continue playing or end the session
Choosing to end the session from the reality check overlay will log you out immediately. Choosing to continue dismisses the overlay and resets the timer for the next check interval.
Full Transaction & Bet History
Your co1baji account provides access to a complete, downloadable history of all deposits, withdrawals, bets placed, and game outcomes. This history is available in your account settings under the Transaction History section and covers the previous 12 months by default. Older records are available on request by contacting support. Reviewing your history regularly is a healthy habit that keeps your actual gambling behaviour visible and factual, rather than relying on memory alone.
co1baji can generate a monthly summary of your gambling activity — total deposited, total withdrawn, net position, and number of sessions — on request. This summary is a useful tool for players who want a high-level view of their activity rather than a line-by-line transaction log. Ask our support team to send your monthly summary to your registered email address.
7. Getting Help & Support Resources
If you believe your gambling has become a problem, or if someone you care about is struggling, the most important step is to reach out. co1baji's support team is trained to handle responsible gaming concerns with sensitivity and discretion — and there is no judgement involved in asking for help.
co1baji Live Chat
Our fastest support channel. Available 24/7, every day of the year including Eid, BPL match days, and public holidays. Raise a responsible gaming concern directly with a trained agent who can activate limits, time-outs, or self-exclusion on your behalf within minutes.
Email Support
Write to with the subject line "Responsible Gaming Help". We aim to respond within 2–12 hours. Email is useful for requests requiring documentation, such as self-exclusion confirmation or account closure letters.
What to Say When You Contact Us
You do not need to explain or justify your request in detail. Simply telling our agent "I would like to set a deposit limit" or "I need to take a break from gambling" is enough for us to act. If you prefer not to speak with a human agent, you can also activate deposit limits and time-outs directly from your account settings without any interaction with our team.
For Friends & Family
If you are concerned about a family member or friend's gambling activity, you can contact our support team on their behalf. We will treat your enquiry with full confidentiality and guide you through the options available. We may ask for the registered username of the account in question in order to take any action. If you do not have that information, we can still provide general guidance and signpost to appropriate resources.
co1baji's support team can activate platform-level tools quickly and effectively. However, for underlying mental health, financial, or addiction concerns, we strongly encourage players to seek guidance from a qualified counsellor or mental health professional. A trained specialist can provide a level of personalised, therapeutic support that a platform's in-house team cannot replicate.
8. Our Commitment to Responsible Gaming
Responsible gaming is not an afterthought at co1baji — it is a core part of how we operate. We believe that a safe, well-regulated gambling environment is better for players, better for the industry, and better for the communities we serve across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and Cox's Bazar. Every player deserves to enjoy cricket betting, live casino, and slots in a way that is fun, fair, and firmly within their control.
Our responsible gaming framework is built on four principles:
Transparency
We make our terms, odds, house edges, and responsible gaming tools clearly visible and accessible to all players at all times. No hidden conditions, no small print traps.
Player Empowerment
Every tool described on this page — limits, time-outs, self-exclusion, reality checks — is available to all registered players at no cost and without requiring staff approval to activate immediately.
Proactive Monitoring
Our platform automatically flags accounts showing patterns consistent with problem gambling — such as rapid loss-chasing deposits or unusually long sessions — and our responsible gaming team follows up proactively.
Community Responsibility
co1baji does not market to vulnerable individuals, does not target players who have self-excluded, and does not use predatory bonus structures designed to trap players in loss-recovery cycles.
We review our responsible gaming policies and toolset regularly to ensure they remain effective, accessible, and aligned with best practices in player protection. If you have a suggestion for how we can improve our responsible gaming offering, please share it with our support team — we genuinely welcome this feedback.
Thank you for choosing to play at co1baji. We hope every session is an enjoyable one — and we are always here if you need us.
co1baji will never pressure you to continue playing, increase your limits, or reverse a self-exclusion. Our business grows when players are happy, healthy, and in control. Responsible gaming is good for everyone — including us. Play smart. Play safe. Play at co1baji.